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Privacy & Security

Affiliate Privacy Policy

Last updated: October 30, 2025

1. Introduction

At DineXpress, we take your privacy seriously. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you participate in our Affiliate Program.

Secure Data

Encrypted & Protected

Transparency

Clear Policies

Your Control

Manage Your Data

2. Information We Collect

2.1 Personal Information:

When you register for the Affiliate Program, we collect:

  • Full name and username
  • Email address
  • Phone number (optional)
  • Country and preferred currency
  • Payment information (PayPal email, bank account details, eSewa number)
  • Tax identification number (if required)

2.2 Referral Data:

  • Unique affiliate code and tracking links
  • Click data and referral sources
  • Conversion data and commission calculations
  • Performance metrics and statistics

2.3 Technical Information:

  • IP address and location data
  • Browser type and version
  • Device information
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

  • Manage your affiliate account and participation in the Program
  • Track referrals and calculate commissions
  • Process payments and maintain financial records
  • Communicate with you about the Program, updates, and support
  • Prevent fraud and ensure program integrity
  • Comply with legal obligations and tax requirements
  • Improve our affiliate program and services
  • Send marketing communications (with your consent)

4. Information Sharing and Disclosure

We may share your information with:

4.1 Service Providers:

  • Payment processors (PayPal, banks, eSewa)
  • Analytics and tracking services
  • Email service providers
  • Cloud hosting providers

4.2 Legal Requirements:

We may disclose your information if required by law, court order, or government regulation.

4.3 Business Transfers:

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

🔒 We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your information:

  • SSL/TLS encryption for data transmission
  • Encrypted storage of sensitive information
  • Regular security audits and updates
  • Access controls and authentication
  • Secure payment processing

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your information.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Track affiliate referrals (30-day cookie duration)
  • Maintain your login session
  • Analyze program performance
  • Personalize your dashboard experience

You can control cookies through your browser settings, but disabling cookies may limit functionality.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your information (subject to legal obligations)
  • Opt-out: Unsubscribe from marketing communications
  • Data Portability: Receive your data in a portable format
  • Objection: Object to certain processing of your data

To exercise these rights, contact us at privacy@dinexpress.com

8. Data Retention

We retain your information for as long as necessary to:

  • Provide affiliate services to you
  • Comply with legal and tax obligations
  • Resolve disputes and enforce agreements
  • Maintain business records

After termination of your account, we may retain certain information for up to 7 years for legal and accounting purposes.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

The Affiliate Program is not intended for individuals under 18 years of age. We do not knowingly collect information from children. If we discover we have collected information from a child, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through your affiliate dashboard. The "Last Updated" date at the top of this policy indicates when it was last revised.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

DineXpress Privacy Team

Email: privacy@dinexpress.com

Website: www.dinexpress.com

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